Mental Health De-escalation Training for First Responders
for Indigenous Communities and their Partners 

Police, Corrections, Hospital, Mental Health, Traditional Healers, Community Leaders

LEARNING OBJECTIVES

1. Describe mental health crisis and associated symptoms and behaviors
2. Practice the de-escalation model for responding to a mental health crisis
3. Recognize consumer perspective on crisis, crisis response and recovery
4. Identify mental health and other crisis resources available to assist in a crisis and recovery
5. Demonstrate skill in implementing de-escalation techniques in practical exercise scenarios
with actors portraying characters in mental health crisis

FIRST RESPONDER TRAINING SCHEDULE

Includes practical exercise scenarios with professional actors. Start and end times and day length can be adjusted.

8:00 Introduction to the Class.
8:20 Mental Health Review: definition of a mental health crisis; signs, symptoms, behaviors
9:20 Introduction to De-escalation, verbal and non-verbal de-escalation techniques and
explanation of the simulation and practical exercise sessions
11:00 Simulations and Practical Exercises, scenarios customized to fit the calls your officers take
1:00 Lunch
2:00 Consumer Presentation: discussion by mental health consumer presenters on their
experience with crisis, treatment and recovery
3:00 Simulations and Practical Exercises, scenarios customized to fit the calls your officers take
5:00 Closing

CONTACT
Mark Anderson or LeMoine LaPointe, 612 801 8572